Background
Growing demand for merchant acquiring services increased pressure on the acquiring infrastructure. After 1.5 years on a cloud-based SaaS, rising transaction volumes required a more flexible and controllable solution. The bank sought full autonomy as the SaaS model restricted process control and terminal network management.
Tasks
Business Impact
Boosted Acquiring Profit
Achieved a 27% increase in acquiring profit within the first year.
Reduced Maintenance Costs
Achieved a 15% reduction in terminal maintenance costs through automation.
Enhanced Customer Loyalty
Enhanced customer loyalty by delivering high-quality service and maintaining infrastructure stability.
Reinforced Technological Reputation
Strengthened the bank’s image as a technological and innovative partner.
Accelerated Client Growth & Onboarding
Realized a 35% growth in the acquiring client base alongside a 20% increase in the speed of onboarding new clients.
Optimized Terminal Network Performance
Optimized a 400-terminal network, reducing equipment downtime by 30%.
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