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Background
The bank aimed to expand into merchant acquiring to broaden its portfolio and attract new clients. Operating 500 terminals, the project focused on integrating them into a unified ecosystem that supports existing hardware with adaptable and compatible software
Tasks
- Implementation of payment softwarecompatible with the bank’s existing 500 POS terminals
- Launching full-scale merchantacquiring from scratch to attract customers and drive revenue growth
- Optimizing terminal managementthrough centralized software for improved efficiency and control
Business Impact
Significant Profit Impact
20% of the bank's total profit in the first year came from acquiring.
Streamlined Cost Efficiency
Achieved a 15% reduction in operating costs for terminal maintenance through automation.
Strengthened Trust & Reputation
Enhanced the bank's reputation as a trusted universal financial partner while building customer confidence through the adoption of modern financial solutions.
Customer Growth & Service Excellence
Expanded the customer base through the introduction of new services, accompanied by improved customer service speed and enhanced terminal stability.
Future-Ready Network Scalability
Ensured the future scalability of the acquiring network, paving the way for continued expansion and adaptation to growing demands.
Integrated Terminal Management
Enabled full compatibility with existing POS terminals — eliminating additional equipment replacement costs — while providing flexible configuration, centralized management of all terminals within a unified system, and seamless integration with banking systems via a specific protocol.
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