Background
The bank developed merchant acquiring services from scratch to expand its product line. To strengthen its market position, it enhanced competitiveness with a comprehensive financial services portfolio. Supporting small and medium-sized businesses, the bank introduced tools to improve customer service quality.
Tasks
- Building a merchant acquiringinfrastructure from scratch
- Integrating modern and reliablesolutions to ensure the seamless operation of acquiring services
- Facilitating easy terminal networkmanagement and secure handling of cryptographic keys
Business Impact
Expanded Client Base
Expanding the bank's client base by attracting small and medium-sized businesses to acquiring services.

Boosted Acquiring Revenue
Increasing the bank's income by 15% from acquiring fees within the first six months after launch.

Strengthened Brand & Entrepreneurial Trust
Enhancing the bank's reputation as an innovator and a leading financial institution in the region while building greater trust among entrepreneurs and partners.

Increased Transaction Volume
Growing SMB clients and transactions with versatile POS software, enabling fast acquiring access, higher revenue, and a stronger market position

Optimized Terminal Management
Enhancing terminal network reliability and improving customer satisfaction through centralized management via TMS, which reduced system failures and optimized operational costs.

Expanded acquiring & market share
Deploying 500 terminals to expand the acquiring infrastructure — this increased coverage of new retail outlets, drove transaction volume growth, attracted more SMB customers, and ultimately increased the bank's market share.
