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Background
Angola aimed to modernize passport issuance by deploying a centralized biometric system to streamline processes and combat fraud
Tasks
- Develop and deploy a secure, automated case management system for passport applications
- Integrate biometric authentication to reduce processing times and fraud risks
- Ensure seamless connectivity with national ID and border control systems
- Enhance customer experience with faster, transparent processing
Business Impact
Cost Efficiency in Passport Processing
Achieved a 38% reduction in passport processing costs.
Accelerated Biometric Passport Issuance
Realized a 60% faster turnaround time for biometric passport issuance.
Enhanced Digital Identity & Fraud Prevention
Improved digital identity verification supporting financial services and KYC compliance, which also reduced fraud risks in financial transactions and loan applications.
Strengthened Compliance with International Standards
Ensured adherence to international security standards, further mitigating risks and supporting secure passport processing.
Leadership in Secure Passport Processing
Positioned Angola as a leader in secure and efficient passport processing, thereby strengthening national security and facilitating international travel.
Increased Public Trust in Digital Services
Bolstered public trust in digital government services through improved efficiency and robust security measures.
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