Driving Digital Payments Innovation in Rwanda

Rwanda’s SmartCash® solution drives a cashless economy with instant P2P transactions and multi-channel connectivity for an enhanced user experience

No items found.

Background

Rwanda embraced a cashless economy by launching SmartCash®, a solution that ensures instant, interoperable transactions and boosts financial inclusion

Tasks

  1. Develop and deploy a secure, interoperable payment switch for instant P2P transactions
  2. Enhance fraud prevention and reduce processing times
  3. Ensure seamless integration with banks, fintechs, and mobile wallets
  4. Improve customer experience with transparent, real-time transactions
Bank overview
338
ATMs
4,6K
POS terminals
25M+
transactions a year
Achieved Results
50%
reduction in transaction costs
85%
P2P transactions growth
70%
faster payment processing

Business Impact

Lowered Digital Payment Costs

Achieved a 50% reduction in transaction costs for digital payments.

Accelerated P2P Adoption

Realized an 85% increase in instant P2P transactions, accelerating financial inclusion.

Enhanced Processing Efficiency

Attained 70% faster payment processing, significantly improving overall operational efficiency.

Strengthened Digital Ecosystem

Bolstered the digital payments ecosystem by increasing adoption across banks, fintechs, and mobile money providers.

Elevated Customer Experience & Revenue

Improved customer experience leading to higher engagement and retention, while creating new revenue opportunities for banks through increased transaction volumes.

Regional Leadership in Digital Innovation

Positioned Rwanda as a regional leader in digital payment innovation—boosting trust and transparency in electronic transactions and establishing a benchmark for scalable digital payment systems across Africa.

Similar cases

Emowering SMB growth through acquiring network modernization

Accelerated new terminal integration by 30% and reduced maintenance costs by 18% through phasing out legacy terminals and automating processes with modern TMS

Optimized NexGOs terminal setup

Experience a dramatic turnaround where terminal setup shrinks from 8 hours to just 15 minutes—automation redefined.

Acquiring shift: SaaS to in-house

Overcome SaaS limitations with an in-house platform offering high-speed transactions and complete control.

Launch of the acquiring business

Adopt a cutting-edge acquiring solution designed for superior reliability and cost efficiency in modern financial services.

Launching merchant acquiring services

Increase in the client base and transaction volume in the SME segment thanks to the convenient and universal functionality of TMS, which provided quick access to acquiring and contributed to the growth of income

Transforming payment infrastructure

Reduction of operating costs for servicing the acquiring network by 30% due to centralized management via modern TMS. Increase in income from acquiring by 25% due to rapid launch of the terminal network.

Acquiring and cash transactions at fuel stations

Automating acquiring and cash transactions at petrol stations with innovative solutions — cutting costs and accelerating payments with an integrated system

Total control over acquiring

Seamless transition to an in-house solution for greater flexibility, control, and scalability.

From Zero to 2,000 terminals in one year

Scale from zero to 2,000 terminals in just one year with a unified ecosystem that redefines rapid expansion and profitability.

Launching merchant acquiring from scratch

A Ground-Up Approach – Ignite your merchant acquiring journey with a secure, tailor-made platform that captivates SMBs and drives revenue

Revolutionizing Payment Processing in Mobile Banking

A robust mobile banking solution featuring a high-performance gateway, OTA platform, and SIM-based security for optimized digital transactions

Real-Time Payments Revolution in Kenya

A pioneering real-time payment switch delivers instant P2P and P2B transactions through a central directory server, ensuring seamless interbank connectivity and robust security

Secure PIN Management: Boosting Convenience

A secure, user-friendly PIN management solution empowers branches with self-service PIN setting through SkyPOS software and pinpads for streamlined operations

Empowering Secure Local Payments

A domestic card switch in the Maldives reduces reliance on international networks, lowers fees, and improves security, enhancing local financial inclusion

Kenya Gov Payments: Digital Transformation

A secure PGW-based digital payment gateway revolutionizes Kenyan government payments, enhancing financial inclusion with multi-channel access and fraud prevention

Streamlining Passport Issuance with Biometrics

A biometric case management system transforms passport issuance by streamlining processes and boosting security with centralized automation

Angola’s Biometric Passport Revolution

A centralized biometric case management system modernizes Angola’s passport issuance by streamlining applications and enhancing security to reduce processing times and fraud risks

Enhancing Passport Issuance Efficiency in Uganda

A centralized digital system streamlines Uganda’s passport issuance by reducing delays and fraud through automation and biometric verification