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Background
For three years, the bank relied on a cloud-based SaaS for merchant acquiring, but as the client base and transaction load grew, a scalable and controllable solution became essential. In 2023, the bank switched to an in-house acquiring platform, gaining full control over terminal network management.
Tasks
- Transition from a cloud-based SaaSsolution to an in-house (On-Premises) platform
- Enhance transaction speed andsecurity
- Centralize terminal networkmanagement
- Reduce operating costs foracquiring infrastructure
- Expand the customer base andimprove acquiring profitability
Business Impact
Reduction of Operating Expenses
30% reduction in operating costs for acquiring network maintenance through centralized management via TMS
Increase in acquiring revenue
25% increase in acquiring revenue driven by rapid terminal deployment and higher transaction volumes
Increased trust
Increased trust among entrepreneurs and partners due to the reliability, speed, and convenience of acquiring services
Customer Base Growth
15% growth in the client base driven by competitive tariffs and increased business trust
Acceleration in transaction processing
40% acceleration in transaction processing, enhancing customer service
Increase in market share
Increase in market share by attracting new clients from the small and medium-sized business (SMB) segment
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