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Background
Preparing a single device took up to 8 hours of manual work, making centralized terminal management and automation essential for efficiency, while intense competition demanded faster deployment, higher quality, and cost optimization to stay ahead.
Tasks
- Reduce the time required to prepare terminals for operation
- Implement a convenient, centralized system for terminal network management
- Automate the downloading of software and cryptographic keys
- Integrate solutions with the bank's processing center, ensuring support for the requiredprotocol
Business Impact
Faster equipment commissioning
The preparation time for a single terminal has been reduced to 15 minutes, enabling us to quickly respond to business requests and increase the speed of equipment deployment by 96%.
Ready to scale
The new infrastructure enables easy expansion of the terminal network without significantly increasing operating costs
Automation of processes
The process of loading software and cryptographic keys is now performed with a single click of a button
Improved customer service
The rapid deployment of terminals ensured stable operations for small and medium business clients
Building trust
High reliability and fast service have significantly increased customer satisfaction, particularly within the SMB segment
Customer Base Growth
An 11% increase in the customer base was achieved by the end of 2022, with the total number of customers exceeding 640,000
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